Terms and Conditions
1. Introduction
Welcome to Auto LinkX, a platform that connects car owners with service providers for their automotive needs. By using our platform, you agree to adhere to the following terms and conditions.
2. Definitions
- Auto LinkX: Refers to the platform operated by [Auto LinkX], acting as a mediator between car owners and car service providers.
- User: Refers to any individual or entity using the Auto LinkX platform.
- Car Owner: Refers to users seeking automotive services for their vehicles.
- Provider: Refers to businesses or individuals offering automotive services registered on the Auto LinkX platform.
3. Service Provision
- Auto LinkX serves as a mediator between car owners and service providers based on bookings made through our platform.
- We do not directly provide automotive services. Instead, we facilitate connections and bookings between users and service providers.
- Auto LinkX does not guarantee the quality, accuracy, or reliability of services provided by service providers. Users are encouraged to review service provider profiles and ratings before booking.
4. User Responsibilities
- By using Auto LinkX, users agree to provide accurate and up-to-date information during registration and booking processes.
- Users are responsible for maintaining the confidentiality of their account credentials and are liable for any activities conducted under their account.
- Car owners must accurately describe their automotive service needs when booking appointments to ensure appropriate matches with service providers.
5. Booking and Payments
- Bookings made through Auto LinkX are subject to availability and confirmation by the service provider.
- Users agree to pay the agreed-upon fees for services rendered by service providers. Payment terms and methods may vary and will be communicated during the booking process.
- Auto LinkX may collect and process payments on behalf of service providers. In such cases, Auto LinkX acts solely as a payment facilitator.
6. Cancellations and Refunds
- Users may cancel bookings according to the cancellation policy specified by the service provider.
- Refunds, if applicable, will be processed based on the cancellation policy and any applicable terms outlined by the service provider.
7. Dispute Resolution
- In the event of disputes between users and service providers, Auto LinkX may facilitate communication and mediation to resolve issues.
- Auto LinkX is not liable for disputes arising from services provided by service providers. However, we strive to ensure fair and satisfactory resolutions for all parties involved.
8. Privacy and Data Protection
- Auto LinkX respects user privacy and complies with applicable data protection laws.
- Data collected by Auto LinkX is used solely for the purpose of facilitating bookings and improving our services. We do not sell or share user data with third parties without consent.
